You are interested in our products and need further information?

You have not yet purchased one of our products / are not yet using one of our products and want to clarify general technical questions, learn more about prices, lead time etc.? Or you just want to get some advice which of our products is ideally suited for you?

In this case please contact our sales team or send an e-mail to:

Sales: +49 (0) 89 45 02 92 - 0
E-mail: info@cepag.de

You are already customer from CEP and need technical support while using one of our products?

In our Download-Area you can find all technical documents such as datasheets, user manuals etc. for all our products - also, please check whether there is a newer version in the download area than the one you are using right now. Maybe your inquiry can be answered then already.

In case you need to contact our hotline please use the below contact details:

Support-Hotline : +49 (0) 89 45 02 92-12
E-mail : support@cepag.de

Please help our service staff to answer your request even faster and better by providing the below request form filled out with as much information as possible. Please submit the filled out form together with your request.

RMA-Handling:

We have summarized the handling of warranty cases in the following letter: RMA-Process

Please return the filled out RMA-Request-Form to rma@cepag.de.